Basic Support

R499 / month

Essential support for getting started

Our Basic Support plan provides foundational maintenance and security updates to keep your website running smoothly.

Who Should Choose This?

New websites with low traffic
Small projects in maintenance phase
Budget-conscious startups
Websites needing basic updates only

Support Features

  • Monthly Security Patches - Stay protected from vulnerabilities
  • CMS Core Updates - Keep your system current
  • Database Backups - Daily automatic backups
  • Email Support - 24-hour response time
  • Uptime Monitoring
  • Basic Performance Reports

What's Included

Security updates and patches

Core system updates

Daily automated backups

Email-based support

Monthly status reports

Bug fixes for critical issues

Response Time

24 hours

Availability

Business hours (Monday-Friday)

Ready to Get Started?

Choose this support plan to keep your website running smoothly.

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